Here are the signs that your account has been hijacked or accessed by unauthorized persons:
- Account changes you don’t recognize: profile picture, descriptions, email settings, or messages you’ve sent.
- Uploaded videos that don’t belong to you: Someone else has posted videos to your Google Account. You may see email notifications for these videos, sometimes accompanied by penalties or warnings for inappropriate content posted on YouTube.
You can still sign in to your Google Account
Follow these instructions to keep your Google Account secure .
You can’t sign in to your Google Account
For help with regaining access to your account:
- Follow the steps to restore your Google or Gmail account .
- To confirm that the account is yours, you need to answer a few questions. Try to provide accurate information.
- If there is a problem, try our account recovery tips .
- Reset your password when asked to do so. Choose a strong password that has not been used by this account before. How to create a strong password
Increasing account security
Follow these steps to make your account more secure:
- Open your Google Account .
- In the user panel on the left, click Security .
- In the Signing in to Google section , add recovery options to easily regain access to your account in the future. Find out how to configure your recovery options .
- Turn on 2-Step Verification to add an additional level of security to your account. Learn how to turn on 2-Step Verification .
- If you use Gmail, check its filters and forwarding options. Make sure your mail is not being forwarded to an e-mail address you did not choose.
- Learn more about email filters
- Learn more about forwarding mail to another address